Delete my account
Draft prepared for Aetheria MU. Have it reviewed before taking payments. Last updated 12 November 2026.
What deletion means
Your account, all its characters, items, diamonds and VIP level are removed for good. This can't be undone, and unused diamonds are not refunded.
How to request it
- Contact support from the Support page.
- Give your username and, if you registered one, the email or mobile number on the account.
- We confirm you own the account, then delete it within 30 days and tell you when it's done.
What we keep
Purchase records may be kept where needed for disputes or the law. Everything else linked to the account is deleted.